My second favorite is email titled "FedEx Int'l Shipment Release"

Previously I mentioned having a record of 3 sales in one day. And today, the third Ganoderma shipment to US has been released by US FDA (Food and Drug Administration). Phew!

Few days ago, all those 3 shipments had clearance delay. This made me slightly nervous. Now I’m glad all shipments has been cleared after I submitted the required documents. Fedex has also delivered the first two shipments to US and Australia.

Below are emails I’m afraid to receive…

"FedEx Clearance Delay" - Please don't send it to me!

Sometimes, herbal supplement shipment will encounter clearance delay if you send to US or Australia. When this happens, I need to resubmit some documents for custom review. Actually, I always include the necessary documentation together with the shipment. But it may still encounter clearance delay. So I just resend the same documents again. This clears the custom smoothly.

The required documents are:

• FDA Prior Notice (for US only)
• Product information in company letterhead
• Product analysis report
• Capsule analysis report (Bovine gelatin is not allowed into US)

So far, I only encounter clearance delay for shipment to US and Australia. There is no problem for shipment to other countries such as UK, France, Ireland, Cyprus, Switzerland, Kuwait, New Zealand, India and Philippines.

If I cannot clear my shipment, it will be sent back to me or dispose of over there.

• Shipping back from US costs 6 times higher than shipping to US. Ouch!
• I need to pay for both export shipment and import shipment. Ouch! Ouch!
• And I have to fully refund the order amount back to my client. Ouch! Ouch! Ouch!

That’s why I’m afraid to receive email titled “FedEx Clearance Delay”. And that’s why I’m very happy to receive email titled “FedEx Int’l Shipment Release”.

Here’s the tracking information for the first two shipments.

I’m glad everything went smoothly

I love email from Paypal titled "Notification of payment received"

These 3 sales are:

1. Two boxes of Longheh Lingzhi to USA
2. Six boxes of Longheh Lingzhi to USA
3. Six boxes of Longheh Lingzhi to Australia

Total sales amount is USD 742.00 Isn’t it great to have this sales amount everyday? Just a few days ago, I added a few graphics on the product page. So I wonder whether these graphics let visitor understand more about our Lingzhi and improved conversion.

If you want to order some Lingzhi or Ganoderma Reishi herb for your health, you’re most welcomed! 

Click here for more information on Longheh Lingzhi

Immediately, I prepared all the shipping documents and have it picked up by Fedex this afternoon. I only send out two packages today. One to USA and one to Australia. The other package to USA will be sent out on Monday to avoid possible clearance delay at US custom. Just to play safe.

Waiting for Fedex pickup

It started from Malaysia where I’m from. It then went to Singapore and later to United States. From there it went to France. From France, it should go to India. But no it didn’t.  Instead, Fedex sent it back to United States again! Oppsss…

From United States, it went to France for the second time. Hopefully, Fedex can get the direction correct this time. But guess what… it went to United States again!

After that, it went back to France again for the third time. Huh! I’m rubbing off my sweat!

Finally, it went to India directly and arrived destination today. Phew! Here’s the Fedex tracking information for this shipment.

Don’t get me wrong. Fedex is still a great company to work with. Previously I used DHL express for all my shipment. But for the last 2 years, I gradually change to Fedex to ship my health supplement overseas.

Sometimes, big company makes mistake too.