Feb 09

Today, one of my Fedex shipment to Hyderabad, India just arrived. It arrived after 10 days traveling around the world!

It started from Malaysia where I’m from. It then went to Singapore and later to United States. From there it went to France. From France, it should go to India. But no it didn’t.  Instead, Fedex sent it back to United States again! Oppsss…

From United States, it went to France for the second time. Hopefully, Fedex can get the direction correct this time. But guess what… it went to United States again!

After that, it went back to France again for the third time. Huh! I’m rubbing off my sweat!

Finally, it went to India directly and arrived destination today. Phew! Here’s the Fedex tracking information for this shipment.

Date/Time Activity Location
31-1-2009 11:09
Shipment information sent to FedEx
31-1-2009 15:22 Picked up SENAI MY
31-1-2009 15:40 Left FedEx origin facility SENAI MY
31-1-2009 20:31 At local FedEx facility SINGAPORE SG
1-2-2009 10:55 Arrived at FedEx location ANCHORAGE, AK
1-2-2009 14:04 Departed FedEx location ANCHORAGE, AK
2-2-2009 0:17 Arrived at FedEx location NEWARK, NJ
2-2-2009 3:28 Departed FedEx location NEWARK, NJ
2-2-2009 5:01 Arrived at FedEx location MEMPHIS, TN
2-2-2009 21:55 In transit PARIS FR
3-2-2009 4:20 Departed FedEx location PARIS FR
3-2-2009 6:53 Arrived at FedEx location NEWARK, NJ
3-2-2009 6:54 In transit NEWARK, NJ
3-2-2009 7:47 In transit NEWARK, NJ
3-2-2009 22:18 At local FedEx facility PARIS FR
4-2-2009 3:55 Departed FedEx location NEWARK, NJ
4-2-2009 9:56 Departed FedEx location NEWARK, NJ
4-2-2009 10:18 Arrived at FedEx location MEMPHIS, TN
5-2-2009 1:08 Departed FedEx location MEMPHIS, TN
5-2-2009 4:36 Departed FedEx location MEMPHIS, TN
5-2-2009 19:07 Arrived at FedEx location PARIS FR
5-2-2009 20:05 Departed FedEx location PARIS FR
6-2-2009 4:26 Departed FedEx location PARIS FR
6-2-2009 17:16 At dest sort facility NEW DELHI IN
6-2-2009 18:37 In transit NEW DELHI IN
6-2-2009 18:41 Int’l shipment release NEW DELHI IN
7-2-2009 3:56 In transit NEW DELHI IN
9-2-2009 8:53 At local FedEx facility HYDERABAD IN
9-2-2009 9:12 On FedEx vehicle for delivery HYDERABAD IN
9-2-2009 12:59 Delivered HYDERABAD IN

Don’t get me wrong. Fedex is still a great company to work with. Previously I used DHL express for all my shipment. But for the last 2 years, I gradually change to Fedex to ship my health supplement overseas.

Sometimes, big company makes mistake too.

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One Response to “When Fedex goes wrong”

  1. D Kingham Says:

    Its 2013 in rural France, and we are still having to wait while Fedex keeps sending back (twice) a letter we were expecting in November 2012 from the States, with the note that they could not locate or identify our address. We have our postbox with name clearly located on a street on a postal route. They were given the complete correct address from the sender in the States. It’s a question of whether the driver cares enough to make a few enquiries before giving up.

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