Feb 26
My second favorite is email titled "FedEx Int'l Shipment Release"

My second favorite is email titled "FedEx Int'l Shipment Release"

Previously I mentioned having a record of 3 sales in one day. And today, the third Ganoderma shipment to US has been released by US FDA (Food and Drug Administration). Phew!

Few days ago, all those 3 shipments had clearance delay. This made me slightly nervous. Now I’m glad all shipments has been cleared after I submitted the required documents. Fedex has also delivered the first two shipments to US and Australia.

Below are emails I’m afraid to receive…

"FedEx Clearance Delay" - Please don't send it to me!

"FedEx Clearance Delay" - Please don't send it to me!

Sometimes, herbal supplement shipment will encounter clearance delay if you send to US or Australia. When this happens, I need to resubmit some documents for custom review. Actually, I always include the necessary documentation together with the shipment. But it may still encounter clearance delay. So I just resend the same documents again. This clears the custom smoothly.

The required documents are:

  • FDA Prior Notice (for US only)
  • Product information in company letterhead
  • Product analysis report
  • Capsule analysis report (Bovine gelatin is not allowed into US)

So far, I only encounter clearance delay for shipment to US and Australia. There is no problem for shipment to other countries such as UK, France, Ireland, Cyprus, Switzerland, Kuwait, New Zealand, India and Philippines.

If I cannot clear my shipment, it will be sent back to me or dispose of over there.

  • Shipping back from US costs 6 times higher than shipping to US. Ouch!
  • I need to pay for both export shipment and import shipment. Ouch! Ouch!
  • And I have to fully refund the order amount back to my client. Ouch! Ouch! Ouch!

That’s why I’m afraid to receive email titled “FedEx Clearance Delay”. And that’s why I’m very happy to receive email titled “FedEx Int’l Shipment Release”.

Here’s the tracking information for the first two shipments.

Date/Time
Activity
Location
26-2-2009 10:34
Delivered QUEENSLAND AU
26-2-2009 9:28 On FedEx vehicle for delivery BRISBANE AIRPORT AU
26-2-2009 8:47 At local FedEx facility BRISBANE AIRPORT AU
25-2-2009 20:02 In transit ALEXANDRIA AU
25-2-2009 16:39 Int’l shipment release ALEXANDRIA AU
25-2-2009 13:55 Clearance delay ALEXANDRIA AU
25-2-2009 11:39 Clearance in progress ALEXANDRIA AU
24-2-2009 14:04 Clearance delay ALEXANDRIA AU
22-2-2009 8:07 In transit ALEXANDRIA AU
21-2-2009 5:24 In transit SEPANG MY
21-2-2009 2:31 Left FedEx origin facility SEPANG MY
21-2-2009 1:53 Picked up SEPANG MY
20-2-2009 8:52 Shipment information sent to FedEx
Date/Time
Activity
Location
25-2-2009 16:37
Delivered REDLANDS, CA
25-2-2009 9:43 Delivery exception RIALTO, CA
25-2-2009 8:14 On FedEx vehicle for delivery RIALTO, CA
25-2-2009 7:46 At local FedEx facility RIALTO, CA
25-2-2009 3:28 At dest sort facility ONTARIO, CA
25-2-2009 2:27 Departed FedEx location OAKLAND, CA
24-2-2009 21:27 Arrived at FedEx location OAKLAND, CA
24-2-2009 17:13 Departed FedEx location ANCHORAGE, AK
24-2-2009 15:25 Int’l shipment release ANCHORAGE, AK
24-2-2009 11:48 Int’l shipment release ANCHORAGE, AK
21-2-2009 16:01 Clearance delay ANCHORAGE, AK
21-2-2009 14:41 In transit ANCHORAGE, AK
21-2-2009 14:20 In transit ANCHORAGE, AK
21-2-2009 9:52 In transit SEPANG MY
21-2-2009 5:58 At local FedEx facility SEPANG MY
21-2-2009 2:07 Left FedEx origin facility SEPANG MY
21-2-2009 1:40 Picked up SEPANG MY
20-2-2009 10:02 Shipment information sent to FedEx

I’m glad everything went smoothly :)

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2 Responses to “International shipment release”

  1. Kelvin Says:

    Very interesting. Just wondering how did you know what forms to submit. I’m asking because i ordered a gift from one company (based in China) to ship to switzerland ( I am in Canada) And now it is in clearance delay. I signed up for notifications. On the Website it says, “paperwork available” but in my email it just says Goods are subject to review, no action required.

  2. James Says:

    Hi Kelvin,

    The forms to submit depend on what product you ship. Usually non-food and non-electrical product should clear the custom smoothly.

    If the status is “Goods are subject to review, no action required.” then just wait for it to clear. You don’t have to do anything.

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